2.4GHz Wireless TV Headphones SM-825D Pro R Sales & Support Email: [email protected] (for NA/AU) [email protected] (for UK) User Manual Sales & Support Email: [email protected] (for NA/AU) [email protected] (for UK) SM-825D Pro Thank you for choosing the SIMOLIO SM-825D Pro Wireless TV Headphone. Please read this guide carefully and keep it in a safe place for future reference. If you need any further assistance, please contact our customer support team at: [email protected] (NA/AU) [email protected] (UK) Response Time: 2-24h, excl. Holidays Welcome to subscribe to our YouTube channel - "Simolio Direct" for more product information. Table of Contents Safety Instruction. 01 Overview . 02 Features . 02 Product Diagram . 04 Package Contents . 04 LED Indication . 05 How to Use . 06 1. Check Your TV/Audio Source Output Options before the Set up .. 06 2. Turn on the Transmitter and Headphone . 07 2.1 Power the Transmitter . 07 2.2 Turn on the Transmitter . 07 2.3 Turn on the Headphone . 07 3. Connect the Transmitter to Your TV/Audio Source . 07 3.1 Digital Optical Connection . 08 3.2 RCA Analog Connection . 09 3.3 3.5mm/AUX Analog Connection . 11 3.4 Other Connections in Special Cases . 12 4. Use Two Sets of SIMOLIO 2.4GHz Wireless TV Headphones. Simultaneously in the Same House . 15 5. Charge the Headphone . 16 6. Customizing your SM-825D Pro . 17 Troubleshooting . 18 Limited Warranty . 20 Technical Specifications . 21 SM-825D Pro SAFETY INSTRUCTIONS 1. Please read this instruction manual carefully and completely before using the products. Keep this manual easily accessible at all times. 2. Always keep the product dry, and do not expose them to extreme temperatures. 3. The receiver must keep the minimum volume before switching the unit on. High volume may cause hearing damage to persons with normal hearing, especially to children. 4. Keep devices away from liquid. Before cleaning the product and its accessories, disconnect the transmitter from the power adapter, and use only a slightly damp cloth to clean the devices. 5. Use only the supplied power adapter. 6. Use the products with care and set them up on a stable surface of a clean, dust-free environment. 7. The unit may get hot during use. Ensure the unit has adequate ventilation. 8. Please put the product far away from microwave oven, mobile phones, WiFi router etc. to avoid unnecessary electronic wave interference. 9. Please switch off the transmitter and receiver after use, and pull out the power adapter from the wall socket when not using for a long time. 10. Only qualified person can provide services! Do not attempt to open the unit! Pacemaker Safety: CAUTION! Before using this product with a pacemaker or other medical device, consult your physician or the manufacturer of your pacemaker or other medical device. 01 SM-825D Pro OVERVIEW Would you like to watch television with crystal-clear sound that won't disturb others in your family? Do you want to avoid hearing damage that could be caused by wearing normal wireless headphones for a long time? SIMOLIO SM-825D Pro wireless TV hearing assistance and protecting headphone is just made for you. Apply with the latest 2.4GHz Digital Automatic Frequency-Hopping Spread Spectrum (FHSS) technology, it gives you crystal-clear sound with the freedom of a wireless connection - up to 100 feet without obstacles. You can customize your listening at a most comfortable volume level, via balance and tone controls. Our voice highlighting and noise cancelling technology dynamically reduce TV background sounds and make TV dialogues stand out. At last you can easily understand the TV dialogues at a healthy volume without worrying about your hearing being damaged. The SIMOLIO SM-825D Pro is especially helpful for hearing-impaired people. It overcomes the weakness of regular hearing aids, which amplify both speech and environmental background at the same time. Normal wireless headphones for TV watching don't help either, they also amplify everything together. Also, over time you'll keep turning the volume up and up, and that can make your hearing worse and worse. Our hearing protecting headphone solves these problems. The unique "one-button push" sound amplifier function allows you to hear clearly what people are talking nearby without taking off the headphones. It's compatible with both digital and analog audio output ports and suitable for almost all TVs and the set-top boxes on the market. FEATURES (1) Wireless TV Hearing Assistance and Hearing Protecting Function Soften the background sound, make the TV conversation stand out, help the hearing impaired people to understand the TV clearly, solve the problem that regular hearing aid cannot do. The unique voice highlighting tech and customized tone adjustment allow people to enjoy TV programs in safe sounds, protecting people's hearing from the progressive hearing damage caused by watching TV with normal headphones for a long time. (2) Personal Sound Amplifier A MIC button is designed as an additional & unique feature to help you to temporarily hear what people are talking to you when watching TV without taking off the headphone. 012 SM-825D Pro (3) Long Distance Transmission Supported with the latest technology, you can have wireless freedom and crystal clear voice within a range of up to 100 feet. (4) Voice Highlighting Tech Reduce background voice in TV to highlight the dialogues, so that words hard to hear can easily stand out, making television dialogues to be understood easily. (5) Noise Cancelling Tech (NCT) Reduce the ambient noise to help the users to focus on listening to the dialogues in TV. (6) Automatic Signal Control (ASC) Our special circuit design can adjust the sudden volume change and make the output volume stable. It will avoid strong signal hurting the users' hearing. (7) BALANCE Control The balance control allows for right/left volume adjustment. Adjust the balance so that you hear equally well with both ears. (8) TONE Control It is specially designed for people who have different sound frequency sensitiveness. They can select TONE (Treble/Normal/Bass) to find the optimum parameters, and hear the target audio source clearly. (9) MONO/STEREO Optional You can switch to STEREO for enjoying Hi-Fi sound quality music or select MONO for enjoying more clear TV dialogues. (10) Good Compatibility Compatible with any brand of TV/Smart TV box/ Cable TV box/Set-top box/DVD/other audio device that has a Digital Optical, RCA or 3.5mm AUDIO OUT port(s). (11) Multiple Charging Methods The headphone is recharged by the supplied Micro USB cable into a compatible USB charger (transmitter USB port/PC or TV USB port). It is ok to use most mobile phone chargers on market. The spare battery is charged and always ready to avoid TV watching being interrupted by the charging process. (12) Headphone Designed with Auto Power Off Function for Power Saving When no signal is received for 10 minutes, the headphone will be powered off automatically. (13) Audio Sharing Function You can have another headphone plug into the sharing port on the right side of the SIMOLIO headphone to share audio with your buddy . 032 SM-825D Pro (14) One Transmitter Can Support Multiple Headphones Additional SIMOLIO 2.4GHz wireless headphone receivers can be added to the SM-825D Pro system, allowing multiple listeners to enjoy the same audio source. PRODUCT DIAGRAM 1. Receiver Built-in Mic Wireless Receiving Indicator (Green LED 1) & Personal Sound Amplifier Indicator (Green&Red LED 2) R BALANCE (Left Right) R VOLUME Power ON/OFF L R Li-battery L Battery Compartment 2. Transmitter Audio In Personal Sound Amplifier Button (MIC ON/OFF) USB Charging Socket Charging Indicator (Red LED 3) OFF/ON POWER OUT OFF MONO STEREO DC 5V/500mA OFF/ON OFF/MONO/STEREO POWER OUT (charging port) USB DC 5V POWER IN TO N E DC 5V OPTICAL IN AUDIO IN TREBLE NORMAL BASS TONE AUDIO IN TREBLE/NORMAL/BASS OPTICAL IN POWER IN DC 5V Battery Charging Compartment Battery Cover Spare Li-battery Power &Working Indicator (Green) Charging Indicator (Red) PACKAGE CONTENTS 1. Headphone 2. Transmitter 3. Optical Fiber Cable A Spare Li-ion battery for headphone (included) 04 SM-825D Pro 4. Ø3.5mm Audio Cable 5. Micro USB charging Cable 6. Ø3.5mm- RCA Audio Cable 7. Power Adapter USA UK or (for headphone) 8. User Manual 2.4GHz Wireless TV Headphone SM-825D R User Manual Sales & Support Email: [email protected] for USA, or [email protected] for Europe 9. Quick Guide QUICK GUIDE for SM-823D, SM-824D & SM-825D IMPORTANT: 1. The unit will not work with the optical audio if the optical cable is carrying a Dolby Digital or DTS signal. In this case, set the Audio Out Format of your TV and TV related AV devices (e.g., cable box/DVD etc) to PCM to get the unit to work. 2. Three different audio cords: digital optical cord, RCA cord and 3.5mm cord. In the end, only one of these cords is needed to complete the installation. 3. This device is a wireless TV headset as well as a personal sound amplifier. You can find a MIC ON/OFF button at the rear of headset. It is designed for hearing impaired people to clearly hear what people's talking to him/her nearby when watching TV. Just press MIC ON/OFF button , you can turn this headset to a personal sound amplifier which could amplify the people's voice around. When you want to back to watching TV, just press the MIC button again. When use it as a wireless TV headset, the green working indicator is on. As a personal sound amplifier, the red MIC indicator is on. 4. We suggest to hook up the transmitter base to the Optical Audio Out port of your TV/Smart TV box/ Cable TV box/Set-top box/DVD/other audio device in priority, for enjoying the super sound quality. For streaming media watching (Netflix, Amazon Prime Video, etc.), place the transmitter base at least 4 feet away from your smart WiFi TV/WiFi TV box/TV sticks to avoid interference. TV or Cable BoxFigure 1 Optical Audio Out DC 5V TONE OFF MONO STEREO TREBLE NORMAL BASS OPTICAL AUDIO IN Transmitter Optical Audio In TV Rear If you has a sound bar/HiFi need to be connected with, we suggest to buy an optical splitter, so you can connect your sound bar/HiFi and the transmitter to your TV at the same time, shown as figure 2. Figure 2 TV or Cable Box Optical Audio Out SM-825D OFF/ON POWER OUT OFF MONO STEREO DC 5V/500mA POWER IN DC 5V OPTICAL IN TONE AUDIO IN TREBLE NORMAL BASS SM-824D TV Rear OFF/ON OFF MONO STEREO POWER IN DC 5V OPTICAL IN TONE AUDIO IN TREBLE NORMAL BASS Optical Splitter Optical In SM-823D Sound Bar Optical Out DC 5V TONE OFF MONO STEREO TREBLE NORMAL BASS OPTICAL AUDIO IN Optical Transmitter Audio In 5. If no Optical Audio Out port available, we suggest to connect the transmitter base to the red and white RCA ports which labeled as AUDIO OUT of your TV. If the RCA AUDIO OUT port of your TV is unavailable, you can connect the transmitter base to your Smart TV box/Cable TV box/Set-top box/DVD/other audio device which is hooked up with your TV. Figure 3 TV or Cable Box Figure 4 AUDIO OUT COMPONENT AUDIO IN IN Audio Out L R VIDEO IN RCA RCA TV Rear DC 5V TONE OFF MONO STEREO TREBLE NORMAL BASS OPTICAL AUDIO IN Transmitter 3.5mm Audio In SEVEN FREQUENCY ASKED QUESTIONS (FAQ) from marketing statistical analysis: 1.Outside noise overpowers the TV voice. It is possible that the MIC ON/OFF button at the rear of headset is pressed on inadvertently, in this case the MIC indicator is solid red . To back to watching TV, just press the MIC ON/OFF button again or switch off the headset and then restart with the red MIC indicator off and the green TV receiving indicator on. 2.The connections are correct and in place, but no TV sound is heard or sound cuts in and out. 1) It is possible that the volume of the audio source is set too low. If you connect STB/Cable box/DVD etc to the TV to watch programs, then the audio source is the STB/Cable box/DVD etc. Please use the audio source's remote control to set its volume to a sufficient level to ensure a steady sound signal. If you want to mute the TV sound and only hear from this headset, please use your TV remote control to click MUTE menu. (For most TVs, the TV's speakers are separately controlled from the TV's audio out). 2) When do connection with the optical cable, set the Audio Out Format of your TV and TV related AV devices (e.g., cable box/DVD etc ) to PCM to get the unit to work. ( Settings > Sound > Digital Audio Out Format > Page 1 LED INDICATION LED Indicators of the Transmitter LED Status Transmitter Status Green LED flashes slowly Dark green LED lighting steadily Bright green LED lighting steadily No audio signal in within 5 minutes In standby mode (no audio signal in for more than 5 minutes) Wireless working mode Red LED lighting steadily Spare battery charging Red LED off Battery charging completed/no charging LED Indicators of the Headphone LED Status Green LED flashes slowly (LED 1) Headphone Status No signal received Green LED flashes quickly and headphone beeps every minute (LED 1) Green LED lighting steadily (LED 1) Low power indication Wireless working mode LED flashing red and green alternately (LED 2) Built-in MIC working mode Red LED on (LED 3) Headphone charging Red LED off (LED 3) Headphone charging completed 05 SM-825D Pro Note: · The transmitter will automatically enter standby mode within 5 minutes of no signal input, and it will automatically restart when there is an audio signal input. · The headphone will power off automatically after 10 minutes of no audio signal in. Using it again, you need to slide ON/OFF switch to "OFF" position, then slide to "ON". Be aware, the headphone will not automatically power off in the personal sound amplifier mode unless the battery is dead. HOW TO USE 1. Check Your TV/Audio Source Output Options before the Set up SM-825D Pro is compatible with OPTICAL output, AUX 3.5mm output, and RCA (labeled "AUDIO OUT") Jack Options Digital Optical AUDIO OUT OPTICAL AUDIO OUT RCA jacks labled AUDIO OUT AUDIO OUT L R Other RCA jacks(usually audio in) AUDIO IN AUX/3.5mm 6.35mm Digital Coaxial Phone jack AUDIO OUT PHONE COAXIAL Natively supported? Please refer 3.1 to Point 3.2 N/A 3.3 (need extra 6.35mm (need extra digital to to 3.5mm adapter, analog converter, purchase separately) purchase separately) 3.4 3.4 Fig 1-1 Note: · Three different audio cables included: digital optical cable, RCA cable and 3.5mm cable. In the end, only one of these cables is needed to complete the installation. · If your audio source device has an optical audio out port, please connect SIMOLIO to this port preferentially. If not, you can also connect SIMOLIO to the RCA or AUX/3.5mm or other audio out port of the audio source device. 06 SM-825D Pro 2. Turn on the Transmitter and Headphone 2.1 Power the Transmitter (Ref. Fig 2-1) Plug the supplied AC adapter into a standard electrical outlet, plug the other end of the AC adapter into the port labeled "DC 5V" on the back of the transmitter. Power in OFF/ON POWER IN OFF MONO STEREO Fig 2-2 OFF/ON POWER OUT OFF MONO STEREO DC 5V/500mA POWER IN DC 5V OPTICAL IN TONE AUDIO IN TREBLE NORMAL BASS Transmitter Transmitter DC 5V Power adapter Fig 2-1 2.2 Turn on the Transmitter (Ref. Fig 2-2) Slide OFF/MONO/STEREO switch to "MONO" or "STEREO" position. 2.3 Turn on the Headphone (Ref. Fig 2-3). Slide ON/OFF switch to "ON" position . R Fig 2-3 Note: Please charge the headset for 3 hours before using it for the first time. 3.Connect the Transmitter to Your TV/ Audio Source Set the audio output of your audio sources to a sufficient level to ensure the normal hearing level people can hear TV clearly. i.e. set the TV box VOL 30 % (Ref. Fig 3-1) & TV VOL 40% (Ref. Fig 3-2) For watching TV quietly without disturbing others, the right way is: Mute your TV by pressing the MUTE button on the remote control or choose any speaker option other than TV Speaker in the TV Sound Output settings.(Ref. Fig 3-3) · The above settings may differ from various TVs. Fig 3-1 TV box VOL 30 % Fig 3-2 TV VOL 40 % 07 Mute Fig 3-3 SM-825D Pro 3.1 Digital Optical Connection This part will instruct you on how to connect the SIMOLIO SM-825D Pro transmitter to your television, satellite, or cable box using an optical digital audio cable. · If you cannot get to the back of your TV and you only watch the programs through a fixed TV box (cable/satellite box/DVD etc.), you can also use these instructions to install the system to your TV box. · Be aware that the base should be placed at least 4 feet away from your Router/ smart WiFi TV/TV sticks/WiFi TV box to avoid interference. Step 1. Hook up SIMOLIO to the Optical Audio Out Port of the TV/other Audio Device CAP Remove the protective plastic caps from both ends of the optical digital audio cable. Fig 3-4 Plug either end of the optical audio cable into the "Digital Audio Out (Optical)" port on the back of the TV. Plug the other end of the optical digital audio cable into the port on the back of the transmitter labeled "OPTICAL IN". OPTICAL IN OFF/ON POWER OUT OFF MONO STEREO DC 5V/500mA POWER IN DC 5V OPTICAL IN TONE AUDIO IN TREBLE NORMAL BASS Digital Audio Out (Optical) Optical Audio Cable Fig 3-5 Step 2. TV Audio Format and Speaker Setting (use TV remote control) If you can not hear sound from your headphones after connecting: · Ensure TV Audio Format is set to "PCM" or "Dolby/DTS" is OFF (This is IMPORTANT, Ref. Fig 3-6) PS: for certain smart Samsung models, the TV is retaining separate settings for regular TV and internet TV setup. When you turn to the Smart Hub for Internet source, please use the TV remote to go to Settings > Sound > Expert Settings > Audio Format or Digital Output Audio Format, then select PCM. 08 SM-825D Pro · Ensure your TV speaker is set to "External Speakers". (Ref. Fig 3-7) Settings PCM Audio Format Dolby Digital DTS DTS Neo 2:5 Speakers Internal speakers External speakers Headset Fig 3-6 Fig 3-7 Notes: If your TV only support single sound out, the TV's speakers will be either automatically muted when you plug something into an audio out port (Optical/ AUX/RCA, etc.) or they become disabled once you choose "External Speakers" as your TV's audio output. It depends on TV circuit design. For most TVs, the TV's internal speakers and an external audio device can work simultaneously. Such as, for some newer LG TVs, when do optical audio connection, you can set the "Sound Out" to "Internal TV Speaker + Audio Out (optical)". And for some newer Samsung TVs, you can enable this feature by selecting "TV Speaker" from the TV Sound Output lists. * Setting menu may be different depending on different TV brands and models. 3.2 RCA Analog Connection This Part is an alternative to 3.1 on page 8. This part will explain how to connect the SIMOLIO SM-825D Pro transmitter to your television, satellite, or cable box using an RCA analog audio cable. · If you cannot get to the back of your TV and you only watch the programs through a fixed TV box (cable/satellite box/DVD etc.), you can also use these instructions to install the system to your TV box. · Be aware that the base should be placed at least 4 feet away from your Router/ smart WiFi TV/TV sticks/WiFi TV box to avoid interference. Step 1. Hook up SIMOLIO to the RCA Audio Out Port of the TV/other Audio Device Plug the red and white ends of the audio cable into the analog RCA Audio Out ports (red and white ports labeled "AUDIO OUT") on the back of the TV. Plug the single end of the audio cable into the port labeled "AUDIO IN" on the back of the transmitter. (Ref. Fig 3-8) 09 SM-825D Pro TV REAR R AUDIO OUT L AUDIO IN OFF/ON POWER OUT OFF MONO STEREO DC 5V/500mA POWER IN DC 5V OPTICAL IN TONE AUDIO IN TREBLE NORMAL BASS RCA Audio Cable Fig 3-8 Step 2. TV Audio Out Checking and TV Speaker Setting (use TV remote control) If you can not hear sound from your headphones after connecting: · Ensure use TV Red/White ports labeled "AUDIO OUT" or "OUTPUT", other Red/White ports are incorrect. (Ref. Fig 3-9) · Ensure your TV speaker is set to "External Speakers". (Ref. Fig 3-10) TV REAR AUDIO OUT R L COMPONENT IN VIDEO IN Speakers Internal speakers External speakers Headset Fig 3-9 Fig 3-10 · Use the RCA cable to plug the headphone into the RCA output of the TV to test if you can hear the TV sound. (Ref. Fig 3-11) R AUDIO OUT L R SETTINGS SOUND / AUDIO ANALOG AUDIO OUT FIXED VARIABLE RCA Audio Cable Fig 3-11 Fig 3-12 Notes: * If your TV only support single sound out, the TV's speakers will be either automatically muted when you plug something into an audio out port (Optical/ 10 SM-825D Pro AUX/RCA, etc.) or they become disabled once you choose "External Speakers" as your TV's audio output. It depends on TV circuit design. For most TVs, the TV's internal speakers and an external audio device can work simultaneously. Such as, for some newer LG TVs, when do analog RCA audio connection, you can set the "Sound Out" to "Internal TV Speaker + Headphones". And for some newer Samsung TVs, you can enable this feature by selecting "TV Speaker" from the TV Sound Output lists. * Your TV's analog audio settings may be set to "Variable" or "Fixed". If you want to be able to control your TV volume level separate from your SIMOLIO SM-825D Pro volume level, you will need to make sure your TV is set to "Fixed". Contact your TV manufacturer for assistance. (Ref. Fig 3-12) * Setting menu may be different depending on different TV brands and models. 3.3 3.5mm/AUX Analog Connection This part is an alternative to 3.1 and 3.2 on page 8-10. This part will explain how to connect the SIMOLIO SM-825D Pro transmitter to your television, satellite, or cable box using a 3.5mm/AUX analog audio cable. · If you cannot get to the back of your TV and you only watch the programs through a fixed TV box (cable/satellite box/DVD etc.), you can also use these instructions to install the system to your TV box. · If you connect the 3.5mm audio cable to the 3.5mm Audio Out port which is usually a Headphone port on your TV, your SIMOLIO SM-825D Pro will still function properly, but the sound to your TV internal speakers will be muted. The port is usually labeled with an headphone icon. · Be aware that the base should be placed at least 4 feet away from your Router/smart WiFi TV/TV sticks/WiFi TV box to avoid interference. Step 1. Hook up SIMOLIO to the 3.5mm Audio Out Port of the TV/other Audio Device Plug one end of the 3.5mm audio cable into the "Audio Out" port on the back of the TV. Plug the other end of the audio cable into the port labeled "AUDIO IN" on the back of the transmitter. AUDIO IN H/P or Audio Out OFF/ON POWER OUT OFF MONO STEREO DC 5V/500mA POWER IN DC 5V OPTICAL IN TONE AUDIO IN TREBLE NORMAL BASS AUX/3.5mm Audio Cable Fig 3-13 11 SM-825D Pro Step 2. TV Audio Out / TV Speaker Setting (use TV remote control) If you can not hear sound from your headphones after connecting: · Ensure your TV speaker is set to "Headset". (Ref. Fig 3-14) · Use the AUX/3.5mm cable to plug the headphone into the headphone/3.5mm audio output of the TV to test if you can hear the TV sound. (Ref. Fig 3-15) Speakers Internal speakers External speakers Headset H/P or Audio Out R 3.5mm Audio Cable Fig 3-14 Fig 3-15 Notes: * Your TV's audio settings may be set to "Variable" or "Fixed". We recommend that you set your audio settings to "Fixed" for better audio quality when using this installation option. If you want to be able to control your TV volume level separate from your SIMOLIO SM-825D Pro volume level, you will need to make sure your TV is set to "Fixed". Contact your TV manufacturer for assistance. SETTINGS SOUND / AUDIO ANALOG AUDIO OUT FIXED VARIABLE Fig 3-16 * Setting menu may be different depending on different TV brands and models. 3.4 Other Connections in Special Cases 1) TV/Audio Source only has Digital Coaxial Audio Out port Step 1. Purchase a Digital to Analog Converter and Set up as Shown in Fig 3-17 If your TV/Audio Source only has a digital coaxial audio out port, you will need a digital to analog converter (DAC) for installation. 12 SM-825D Pro Digital Out Coaxial Digital to Analog Converter COAXIAL IN R L RCA OUT OFF/ON POWER OUT POWER IN TONE OFF MONO STEREO DC 5V/500mA DC 5V OPTICAL IN AUDIO IN TREBLE NORMAL BASS AUDIO IN wireless transmitter Fig 3-17 Step 2. TV Audio Format and Speaker Setting (use TV remote control) If you can not hear sound from your headphones after connecting: · Ensure TV Audio Format is set to "PCM" or "Dolby/DTS" is OFF (This is IMPORTANT, Ref. Fig 3-18) PS: for certain smart Samsung models, the TV is retaining separate settings for regular TV and internet TV setup. When you turn to the Smart Hub for Internet source, please use the TV remote to go to Settings > Sound > Expert Settings > Audio Format or Digital Output Audio Format, then select PCM. · Ensure your TV speaker is set to "External Speakers". (Ref. Fig 3-19) Settings Audio Format PCM Dolby Digital DTS DTS Neo 2:5 Speakers Internal speakers External speakers Headset Fig 3-18 Fig 3-19 · Take turns to test RCA connection and 3.5mm headphone connection. · Use the AUX/RCA cable to plug the headphone into the H/P port or RCA output of the DAC to test if you can hear the TV sound. (Ref. Fig 3-20) COAXIAL IN COAXIAL IN Connect TV/ Cable box/ R L RCA o r R Connect TV/ Cable box/ R L R STB etc. OUT STB etc. H/P RCA Audio Cable 3.5mm Audio Cable Fig 3-20 Note: Setting menu may be different depending on different TV brands and models. 13 SM-825D Pro 2) If your TV/Audio Source's Digital Optical Audio Out port is occupied by soundbar, you will need an optical splitter for installation. Step 1. Purchase an Optical Splitter and Set up as Shown in Fig 3-21 Digital Optical Audio Out Optical Splitter Optical Fiber Cable Optical Fiber R Cable Sound Bar Fig 3-21 SM-825D Pro (Transmitter) Step 2. If you can not hear sound from your headphones after connecting, follow the part of 3.1 on page 8-9 to check your settings. 3) Connect SIMOLIO SM-825D Pro to your AV Receiver with 6.35mm PHONE jack Step 1. Purchase a 6.35mm to 3.5mm Adapter and Set up as Shown in Fig 3-22 SM-825D Pro is not compatible with ANY RCA(L/R) ports on your AV Receiver, ONLY use the BIG 6.35mm PHONE OUT on front side of your AV Receiver with the 6.35mm to 3.5mm adapter (purchase separately). AV Receiver AUDIO IN Phones OFF/ON POWER OUT OFF MONO STEREO DC 5V/500mA POWER IN DC 5V OPTICAL IN TONE AUDIO IN TREBLE NORMAL BASS 6.35mm Audio adapter (purchase separately) 6.35mm Phone jack 3.5mm Audio Cable Fig 3-22 Step 2. Check the Performance of the AV Receiver's Audio Output as Shown in Fig 3-23 14 SM-825D Pro If you can not hear sound from your headphones after connecting: · Use the AUX cable and 6.35 to 3.5mm converter to plug the headphone into the port on AV receiver to check whether the sound is normal. AV Receiver R Phones 6.35mm Audio adapter (purchase separately) 6.35mm Phone jack Fig 3-23 3.5mm Audio Cable 4. Use Two Sets of SIMOLIO 2.4GHz Wireless TV Headphones Simultaneously in the Same House · The two sets of SIMOLIO 2.4GHz units should be put at least 10 meters away from each other when using them simultaneously. room 1 room 2 SM-825D Pro (Transmitter 1) SM-825D Pro (Transmitter 2) Distance >10M (at least) Fig 4-1 · Take the headphone close to the transmitter, then turn on the transmitter and headphone and make sure the green LED indicators are facing towards each other for about 5 seconds. Wireless Receiving Indicator (Green) Power &Working Indicator (Green) MONO OFF OFF/ON STEREO POWER OUT MIC ON/OFF R (Receiver) POWER IN DC 5V/500mA DC 5V OPTICAL IN TONE AUDIO IN TREBLE NORMAL BASS (Transmitter) Fig 4-2 Note: If two headphones are used on the same TV, only one transmitter needs to be connected, because one transmitter supports multiple headphones to work simultaneously. 15 SM-825D Pro 5.Charge the Headphone A: Through the USB charging port on the rear of the transmitter base You can use the included micro USB charging cable to connect the headphone to the USB charging port on the rear of the transmitter base for charging.(make sure the transmitter base is powered on) (Receiver) (Transmitter) OFF/ON POWER OUT OFF MONO STEREO DC 5V/500mA POWER IN DC 5V OPTICAL IN TONE AUDIO IN TREBLE NORMAL BASS Power adapter micro USB charging cable Fig 5-1 B: Through the universal USB charger/outlet You can charge your headphone by plugging the micro USB power cable into a phone charger (5V/500mA-2A output), PC USB port, TV USB port or any other USB outlet. You don't need to go back to the transmitter base next to the TV to charge. It takes about 3 hours to fully charge the headphones. The LED will turn RED during charging and turn off once charging is completed. (phone charger / PC USB port/ TV USB port / any other USB outlet) (Headphone) micro USB charging cable Fig 5-2 C: Through the battery charging compartment in the base A spare battery in the battery charging compartment at the side of the transmitter is always ready. When the headphone battery is low power, pull the spare battery out of the battery charging compartment for replacement, and the discharged battery can be put into the compartment for recharging. (Transmitter) Li-ion battery Li-ion battery (Receiver) PUSH MADE IN CHINA battery cover Fig 5-3 16 battery cover SM-825D Pro Notes: The charging time is approx. 3 hours. Before using the spare rechargeable battery for the first time, charge it for at least 3 hours. The headphone battery will last around 10 hours on a full charge, but will last a lesser or greater amount of time depending on the average volume level of the headphone. 6. Customizing your SM-825D Pro 1) Please make sure the headphones are being worn properly. A. Each side of the headphone has a letter to 9 10 guide the wearer: "L" for left and "R" for right. 11 12 9 10 11 You can adjust the retractable headband to fit R 12 you better. (Ref. Fig 6-1) Fig 6-1 B. It's a 90-degree rotation design that can't be folded up.If you experience resistance while rotating, please check and change to the correct rotation direction. You can only rotate it 90 degrees in a specific direction as above. Caution R LR L Fig 6-2 2) Balance Control: If the hearing abilities of two ears are not the same, you can open the decorative cover on the right side of the headphone and then rotate the BAL dial for right/left volume adjustment so that you hear equally well with both ears. ( ) BALANCE R (Left Right) L R L R Fig 6-3 3) Tone Control: Select the TONE (TREBLE/NORMAL/BASS) at the rear of transmitter to find the best feature, make sure you can hear the TV voice clearly. (Ref. Fig 6-4) 17 SM-825D Pro 4) Mono/Stereo option: You can switch to STEREO for enjoying Hi-Fi sound quality music or select MONO for enjoying more clear TV dialogues. If, despite a correct balance adjustment, you can hear the sound only with one ear: Set the STEREO/MONO switch on the transmitter to MONO.(Ref. Fig 6-5) OFF/ON Transmitter TONE OFF MONO STEREO OFF/ON POWER OUT OFF MONO STEREO DC 5V/500mA POWER IN DC 5V OPTICAL IN TO N E AUDIO IN TREBLE NORMAL BASS N TREBLENORMALBASS OFF/ON OFF/MONO/STEREO TONE TREBLE/NORMAL/BASS Fig 6-5 Fig 6-4 5) Personal Sound Amplifier Function: while listening wirelessly, press the MIC ON/OFF button at the bottom of the right side headphone, the personal sound amplifier indicator will flash red and green alternately, you can clearly hear what people's talking to you nearby. Press the MIC button again or switch off the headphone and then on, it will be back to wireless listening, the personal sound amplifier indicator will be off, and the working indicator will be solid green. But if you press the MIC ON/OFF button by chance when listening wirelessly, the volume will be low with the ambient noise will be occurred. (R) R Personal Sound Amplifier Button (MIC ON/OFF) Personal Sound Amplifier Indicator (LED flashing red and green alternately) L R R Fig 6-6 TROUBLESHOOTING Part 1 Phenomena Causes Solutions Headphone doesn't The transmitter is not powered on. Switch to MONO or STEREO to power the transmitter on. work, or no voice The transmitter is not connected Make sure the AC adapter and the audio received well. cable of the transmitter are plugged in place. 18 SM-825D Pro Part 2 Phenomena Causes Solutions The analog audio cable is plugged into the AUDIO IN jack of the transmitter when connecting with the optical cable. Unplug the analog audio cable from the transmitter. The connection between the transmitter and the audio source is wrong. Make sure the connection is correct and in place between the transmitter and the audio source. The audio sources (TV and TV related AV devices) are not turned on or their volume are set too low. Turn on the audio source, and adjust its volume to a sufficient level. Headphone doesn't work, or no voice received TV audio output is disabled or not activated. Follow the instructions in your TV user manual to change the TV's AUDIO OUT setting to "External TV Speakers". The audio out format of TV and TV related AV devices (e.g., Cable box, STB, DirecTV, etc.) is not set to PCM. Set it to PCM. For example: Settings > Sound > Digital Audio Out Format> Dolby/DTS/PCM, menu depends on TVs. The headphone is powered off automatically. Switch the headphone off, then on. The battery isn't inserted properly into the battery chamber or the battery is run out. Insert the battery properly, or charge the battery fully. The audio out port of the connected audio device is defective Connect to another audio out port . (no signal out ). Adjust the TV volume to a sufficient level. If you want to mute the TV, please click TV volume is turned down to ZERO. the MUTE key on the TV remote control or go to TV settings to OFF the Internal TV speaker. The headphone is out of the transmitting range. Move the headphone closer to the transmitter. The audio source's volume is set too low. Sound cuts in and out or The headphone is working on "personal sound amplifier" status with LED flashing red and green some noise alternately. is occurred The battery's power is too low. Adjust its volume properly. Press the MIC ON/OFF button again or turn the headphone off then restart to return to the wireless TV listening status. Charge the battery fully. The transmitter is placed too close to metalworks or other electromagnetic wave objects. Put the transmitter far away from the interference sources. 19 SM-825D Pro Part 3 Phenomena Causes Solutions Sound cuts in and out or some noise is occurred The connection between the transmitter and the audio source is not in place. The audio out function of the connected audio device is defective (poor signal out). The headphone is used for listening to streaming media (Netflix, Amazon Prime Video etc). Make sure the connection is firm between the transmitter and the audio source. Connect to another audio out port . Place the transmitter base at least 4 feet away from smart WiFi TV/WiFi TV box/ TV sticks to avoid interference. The balance is not adjusted properly. Adjust the balance control properly. The voice is heard onlywith one ear The audio out signal of audio source is mono, but the transmitter is switched to STEREO. If you are using RCA connection, the RCA audio cable connecting the transmitter and your TV/audio source is NOT FULLY plugged at BOTH ends. Faulty cable/audio out port issue Headphone Faulty USB charging cable can not be charged successfully Faulty Power source Switch the transmitter to MONO. Try to wiggle the audio cable or unplug and plug the audio cable from both the ends on TV/audio source and the transmitter . Try another audio cable or another audio device. Please change another workable USB charging cable to see if it works. Please change another power source like PC USB port, socket, different USB charger(5V/500mA-2A). LIMITED WARRANTY 12 months warranty: The 12 months warranty will cover defects in manufacturing and product failure for a period of 12 months from the original date of purchase. The warranty period is not extended if we repair or replace a warranted product. This warranty is provided at the discretion of Simolio Ltd. And does not cover cosmetic damage or damage due to acts of nature, accident, misuse, abuse, negligence, commercial use, or modification of or to any part of the product. Accessories such as audio cables, power adapter and perishable items such as ear tips and batteries are not covered under this warranty. Please contact: [email protected] (for NA/AU) or [email protected] (for UK) and provide your Amazon order ID to register the warranty. 1240 SM-825D Pro TECHINICAL SPECIFICATIONS Transmission mode Automatic Frequency-Hopping Spread Spectrum Carrier frequency 2.4GHz ISM BAND Power Supply Transmitter output: DC 5V, 1A input : 100~240V plug of power cable : 4.0*1.7mm Headphone built-in 500mAh Li-ion Battery USB charging cable Frequency response Distortion Signal-to-noise ratio Range 20 Hz 20 KHz 1% 70dB Up to 100 feet (without obstacles) Working time 10 hours under wireless hearing mode Charging time 3 hours FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. FCC Warning This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help. NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 1251