Guidance for state agency employers when updating an employee’s electronic fund transfer (direct deposit) information
Some of this information was sent out to the payroll community in October, 2020, and can be found on our Accounting & Payroll webpage:
Questions that payroll might recieve
Q. How/when will I find out if my data was compromised?
- The State Auditor’s Office is working with a Special Assistant Attorney General and other experts to understand the extent of the breach and to determine the most efficient and effective way to notify impacted individuals. These notices, expected to be sent before the end of February, will include additional details on what information was disclosed in the breach and what steps you can take to protect yourself. According to the State Auditor’s Office, the breach included information for people who filed unemployment claims between Jan. 1 and Dec. 10, 2020. If you filed unemployment claims during that time, you may want to take precautions now.
Q: Do I need to change my direct deposit?
- You should work with your financial institution. Also, OFM has created a webpage with some information. Unfortunately, payroll cannot provide this type of advice.
Q: I want to change my bank account. What do I do?
- Provide payroll with a new ACH Direct Deposit of Wages form [.doc].
- Payroll will contact you to verify your identity to make sure it was you who initiated the change.
Q: If I change my bank account, will my pay go to the new account next payday?
- It depends on when your request is received and payroll has verified your identity.
- It takes 5 business days for your new bank account to “pre-note” (test) with the bank.
- If there are less than 5 business days before payroll closes for processing, you will receive your pay via warrant in the US Mail. Payroll staff should remember to verify staff’s mailing address.
